Privacy Policy

Last updated: June 11, 2026

1. Introduction

This Privacy Policy explains how Streamelio (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit our website or use our services.

By using Streamelio services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

Streamelio

Wola Dalsza 407

37-100 Łańcut

Poland

Email: info@streamelio.com

Website: https://streamelio.com

3. Information We Collect

We may collect the following information:

Information you provide

Name
Email address
Billing address
Payment information
Support tickets and communications

Information collected automatically

IP address
Browser type
Device information
Operating system
Website usage statistics
Cookies and similar technologies

4. How We Use Your Information

We use your information to:

Provide and manage our services
Process orders and payments
Create and manage customer accounts
Respond to support requests
Improve website performance and security
Detect fraud and abuse
Comply with legal obligations

5. Legal Basis for Processing

For users located in the European Economic Area (EEA), we process personal data under one or more of the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
User consent

6. Payment Processing

Payments may be processed through third-party payment providers.

We do not store full credit card or payment card information on our servers.

Payment providers process payment information according to their own privacy policies.

7. Cookies

Our website may use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Enhance security

You may disable cookies through your browser settings, although some website features may not function properly.

8. Information Sharing

We do not sell your personal information.

We may share information with:

Payment processors
Hosting and infrastructure providers
Legal authorities when required by law
Service providers assisting in business operations

All third parties are required to protect your information appropriately.

9. Data Retention

We retain personal information only for as long as necessary to provide services and comply with legal obligations.

Billing and accounting records may be retained for periods required by applicable tax and accounting laws.

10. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure.

11. International Data Transfers

Your information may be processed on servers located in different countries.

Where required, we implement appropriate safeguards to protect personal data during international transfers.

12. Your Rights

Depending on applicable law, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of personal data
Restrict processing
Object to processing
Withdraw consent
Request data portability

To exercise these rights, please contact us at:

info@streamelio.com

13. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated revision date.

16. Contact Us

If you have any questions regarding this Privacy Policy, please contact: